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ORDER PROCEDURE
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Once you
have placed your order, we would issue “ The Performa In Voice “
Pretended ( pseudo ) invoice to show all the estimate charge will be
appeared and please confirm to us the preformed invoice to get your
agreement soonest.
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after we
receive your 50% in full amount Down Payment , it will take our high
attention to follow up , Than we shall confirm your payment directly
by email to your address email, and we will start the production. The
transfer process might take about 3-4 working days
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Time for
general production period our company will expand in approximated 3-4
weeks working day.
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After your
remainder 50% in full amount payment together with all payments of
document fee / handling fee / fumigation fee / insurance cover fee (
marine insurance fee ) / original document sending fee, we would like
to send the last confirmation by sending a final invoice to let you
know total of balance payment.
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Every
synthetic rattan products that we sell to you is guaranteed, but if
you have any complain caused by the error on our part included the
quantity and quality, than we will responsible and make a credit to
you and will be covered in your next order.
After
the synthetic rattan products are ready to departure we will confirm you
again by email or by fax, then the original document will be sent to
your address by certain courier on request
TERM OF
PAYMENT
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Our
Company require a 50 % advance payment in FULL AMOUNT when you place
an order to our USD Bank. Your order will be full filled after we have
received proof of payment of the deposit in our US Banking which are
stated above, then please send your payment copy by facsimile or email
to us
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We prefer
wire transfers method, we think this is the best form of payment
through your bank on your correspondent bank.
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The 50%
balance payment in full amount could be sent to us together with the
document fee / handling fee/ fumigation fee / insurance cover fee and
the original document sending fee to our USD Bank before the synthetic
rattan products leaving our warehouse / before shipment.
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Irrevocable letters of credit at sight and only for clients with
multiple orders.
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Sorry we avoid Credit Cards payment due to the
complexities of the Indonesian banking system / banking rules. but you
could use IKOBO money transfer to pay with credit card, please visit
www.ikobo.com to see detail how transfer
money via IKOBO money transfer with a certain charge
BANK ACCOUNT
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1. |
US Dollar
The Hongkong And Shanghai Banking
Corp.Ltd (HSBC)
Hyatt-Bumi Modern Lt 3 ; Jl. Basuki
Rakhmat
No. 106-128
Surabaya -- 60271
East Java -- Indonesia
Phone : 62-31-5505555
Website :
www.hsbc.com |
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2. |
IDR:
BANK CENTRAL ASIA
Jl. Jendral Basuki Rahmat 70-74
Malang -- East Java
Indonesia
Phone : +62-341-364500
Banking E-mail : CSO@bca.co.id
Website :
http://www.klikbca.co.id |
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3. |
Western Union
Money Transfer (WUMT) |
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4. |
IKOBO money transfer to pay with
credit card, please visit
www.ikobo.com
to see detail how transfer money via
IKOBO money transfer |
Please write an email
to
info@rattan-furniture.info
to ask the detail bank account number and swift code
TERM OF SHIPMENT
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We are happy to help you to arrange the trucking transportation and
trans continental ocean shipment and then we will inform to you :
- The Trucking fee from our warehouse to the sea port / air port
- The Ocean freight / sea freight from our sea port to your sea port /
your nearest sea port.
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But you can also consider our International ocean freight company as
shown in the next item in this website.
Freight and
the packing document:
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All the
rates quotation are not applicated for over length, overweight,
overweight
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For
detail of ocean cargo freight or air cargo freight please send email
to
info@rattan-furniture.info and inform your
international sea or air port name, or for estimation sea cargo cost
you could visit our next item as shown in this website.
Delivery
Procedures
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After fulfillment producing your purchasing product, all these product
will be packed in carton box , we send by truck to the International
Sea port.
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All the export copy of document (Bill of leading, certificate
of origin, invoice and packing list) / Insurance document / fumigation
document will be sent to you first by email to your address, and the
original document will be sent to your address by International
document courier and you can choose one of the International courier
by Air Freight / Air Cargo :
- Federal Express ( FEDEX )
- D H L
- United Parcel service ( UPS )
- TNT
- Cardigs Express
- Or other courier on request.
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Then we will confirm to you the ETD (Estimate Departure Date) and ETA
( Estimate Arrival Date ) of the shipment together with the vessel
name.
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Using Export document that we sent by courier, you could clear the
custom and pick up your order.
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